Global Perspectives is the best in the world at recruiting large numbers of hard-to-reach patients. This is why we are the recruiter of choice for clinical studies among our CRO clients. The resource and knowledge we have built in this sector also serve well for traditional healthcare market research studies
There are many different ways where we can help market research companies and marketing departments to recruit and interview patients and Healthcare Professionals around the world:
- We can manage large international projects using our Local Experts to recruit and interview respondents in each country. Our Local Expert network is unrivalled, so you can be assured of great feasibility and quality no matter which country is included in the study.
- We can manage a project only in those countries that you cannot cover with your own internal resources. Our Project Managers will ensure that Local Experts will produce quality output to the same high standards as you would do internally.
- We can top-up for projects that are currently struggling to reach their targets. This is a great way to get to know the capabilities of Global Perspectives. As our feasibility is greater than anyone else we know, we are almost certain to be able to help you out.
- We can provide ad-hoc resource as and when you need it. From recruiters, moderators, translators and online survey scripters, we are happy to add high quality resource to your project on an as-needed basis.
Please contact Sonia López for more information. You can see our list of market research case studies for examples of the types of projects we currently work on for market research clients.
At Global Perspectives, we specialise in recruiting hard-to-reach patients for patient outcomes studies.
Our ability to create a unique recruitment strategy for each and every project, bring in specialist Local Expert recruiters from all over the world means that we can reach larger numbers of hard-to-reach or rare patients than anyone else. We recruit patients via the following recruitment methodologies:
- Physician referrals
- Patient Associations
- International network of recruiters
- Online patient panels
- Social media targeting
- Traditional advertising
Coupled to our incredible feasibility is the way that we can validate patients in a number of ways, including via telephone or face-to-face screening or via clinical confirmation of diagnosis.
Recent large international patient outcomes studies we have recently worked on include studies for Multiple Myeloma, COPD and asthma, Haemophilia, Renal Cell Carcinoma and Short Bowel Syndrome. We have successfully completed hundreds of such studies over the past few years.
Whether you need a few patients for exploratory interviews or a large online survey with hundreds of patients in 24 countries, please contact Joe Waby so we can explore feasibility and send you our recruitment plan.
As the 25th May 2018 GDPR deadline approaches, Global Perspectives™ would like to announce that we have tweaked our procedures in order to be fully GDPR compliant.
Over the past 12 months, we have reviewed our procedures regarding data protection, consent and storage of data, handling and personal information, and have made the following changes:
- Members of our recruiter databases must have provided explicit consent in order to be contacted for future studies
- Members of our databases or panellists must have the opportunity to ask for all their personal information to be removed from the database, and to be not contacted for future studies
- We have tightened up our personal data handling procedures to ensure greater separation of personal identifying PII data from market research data
- When transferring personal information, we must use 256 bit encrypted file sharing portals. No personal information should appear in email text or in attachments to emails
Just a reminder that Global Perspectives™ , and any recruiter or moderator working on our projects must follow ESOMAR market research guidelines. ESOMAR guidelines also align with GDPR rules and Global Perspectives internal SOPs.
If you have any queries regarding Global Perspectives™ and GDPR or would like to see a copy of our SOPs please contact Joe Waby at firstname.lastname@example.org.
Global Perspectives™ are experts in providing linguistic validation services for the localization of healthcare questionnaires in over 100 languages around the world.
Three aspects of Global Perspectives™ make us the ideal choice for the localization of healthcare questionnaires:
- Expert recruiters of hard-to-reach audiences. Our network of recruiters is best placed to recruit the clinicians and patients needed to test the target language materials. For example, we have recruited GPs, psychologists, and oncologists for clinician reviews and recruited patients with haemophilia, autism or lung cancer to undertake cognitive debriefing interviews. Our recruiters use a combination of market research recruitment techniques to recruit clinicians and patients.
- Experienced cognitive debriefing moderators in every country. All moderators are native speakers of the target language and also fluent in English. Moderators complete the Global Perspectives™ cognitive debriefing training programme, are individually briefed on each project and audio files/reports for the first interviews are checked and certified before being allowed to continue with further interviews.
- Global Perspectives™ Project Managers manage all projects according to our SOPs, which allows us to achieve a high and consistent quality standard for all projects, no matter which language and moderators are used.
Here are three different linguistic validation services that we offer:
- Self-completion clinician reviews. We recruit a bilingual clinician in the chosen market, validate the clinician profile with the client and ensure that they complete the review task by the deadline.
- Cognitive Debriefing of patient interviews. We recruit patients all over the world e.g. five haemophilia patients and five haemophilia caregivers in 20 countries around the world, and then deliver audio files and cognitive debriefing reports that contain recommendations of how to amend the validated documents.
- General population focus groups. A quick and easy way to validate documents is to run focus groups in a chosen market with an experienced moderator.
If you would like to learn more about our linguistic validation services, please contact Paula or Guiomar.
Over the past few years, Global Perspectives™ has been increasingly involved in projects to support clinical trials by conducting semi-structured qualitative interviews with patients that are selected to take part in these studies – all over the world.
The objective is to add greater depth to the clinical outcome assessment (COA) by learning from the patients’ own experiences, expectations and emotions around the trial from start to finish. The interviews are often designed to capture reported symptom changes and patient perception of the treatment. The interviews deliver valuable insights for the interpretation of Patient Reported Outcomes (PROs) and for possible trial design modifications.
Assuming that patients are screened, selected and consented by clinical site staff, Global Perspectives provide experienced moderators that interview in the native language at the site, at an external facility, or by telephone. The first interview is often just after patient selection with follow-up interviews taking place throughout the duration of the trial. We encourage the first interview to be conducted face-to-face so that the moderator builds trust and rapport with the patient. However, the location and interview method is entirely up to the patient.
The number of interviews will vary depending on the enrolment period, length of the trial and overall purpose and need for patient feedback. For example, a trial requiring a surgical procedure may be scheduled to take 2-3 years and the project may define that six interviews with each patient will be conducted with the following intervals:
- Just after selection and enrolment
- 2 weeks after the procedure
- 6 weeks after
- 6 months after
- 12 months after
- When the patient exit’s the clinical trial, is cured or resumes standard care
The interview length may vary from 30-60 minutes for the first interview to just 10-15 minutes for the follow-up and final interviews.
Global Perspectives™ can also combine conventional face-to-face and telephone interviews with electronic diaries. This is particularly useful if a frequent record of events is deemed beneficial for the subsequent analysis.
If you would like to discuss how Global Perspectives™ can support your clinical trial, please contact Kjetill Howard.
Over the past 12 months at Global Perspectives, we have obtained a lot of knowledge and experience regarding ethical approvals for market research studies in Europe.
Many of our healthcare clients obtain US IRB approval for their Patient Outcomes and other market research projects. However, they are less certain on what approval is needed around Europe.
Each country in Europe has different rules and regulations regarding when ethical and regulatory approval is needed. From our experience, we can summarise the following:
- In general, ethical approval in Europe is not needed if it is a market research study and recruitment will not be taking place at clinical sites
- However, ethical approval may be desired if the research will be subsequently published in a scientific journal
- Obtaining FEKI approval in Germany is a good option as this is fairly quick and straight forward and recognised in many countries across Europe
- Other countries such as France may simply require the project to be registered with the relevant regulatory body
For further information on how Global Perspectives can help you obtain Ethical approvals for your healthcare market research studies, please contact Joe Waby at email@example.com
Over the past 12 months, we have seen an increased demand from our clients for recruiting and interviewing payers across Europe.
Now that we have completed a numbers of healthcare payer projects, we wanted to share a little of what we have learned:
- Payers tend to work for drug advisory boards and purchasing committees either at national or regional administrative level, at medical insurers or at local hospitals or clinics
- Identifying exactly who is a payer and whether you will want to speak to them depends on the regulatory healthcare environment in each country. For example, most of the hospitals in Germany are part of bigger hospital groups where drug purchasing is centrally regulated. In Austria, the Medical Insurer Drug Advisory committees are very policy-relevant at national level.
- Recruiters must have a good knowledge of the national, regional and local drug purchase decision making process in each country in order to decide who we can target for the study recruitment, and how many participants we could possibly achieve. Determining the recruitment strategy based on previous experiences is specially key for the success of this type of projects.
- The responsibilities of payers varies according to each country. For example, payers in Spain tend to be associated with each autonomous region. Payers in France can be national or local in scope, but national payers belong to the public administration and are usually not open to being interviewed
We have successfully recruited and interviewed payers in 12 European countries in the past 12 months. We are therefore able to give you advice about your payer project during the planning process.
As we learn more at Global Perspectives™, we will update you. We are currently exploring the payer environment in countries outside Europe such as Russia, Egypt and Thailand.
Please contact Diana de la Punte for more information.